When will I receive my order?  Orders received by 2pm EST are shipped the same business day unless proofing is required.  The shipping option you choose will determine how long of a transit time there will be. 

Can you do rush orders?  Yes!  Overnight/Express shipping is available and the US shipping charge is $25 for that method and transit time is between 1 and 2 days.

Can the wording be changed?  Yes!  All wording can be changed to fit your needs.

Can the design color or skin color of the characters be changed?  Skin color, hair color and most other design color changes can be made to our products.  If you like a product and would like to see changes made to the design please contact to see the items you are considering with these changes made.    

Do you ship outside of the US and Canada?  Yes, please contact for a postage quote with your shipping information.

Can the items be worded in Spanish or another language?  Yes, all languages are always welcome.

Will I be able to view my items before they're printed?  Yes, proofing is available for invitation products upon request.  Proofing can be requested at the checkout screen in the Note To Seller section.

What is your return policy?  Customer satisfaction is our top priority and so we have described each and every item to the best of our ability. Personalized orders are non-refundable, however, if there is an error in your order due to a mistake on our end, we will gladly re-do your order or refund your money, your choice.  

What shipping method do you us?  US Post Office