FAQs
Ordering
How do I personalize my order?
How do I personalize my order?
Enter your personalization details in the personalization box before checkout. Please double-check all spelling, dates, and event information before submitting your order.
Will I receive a proof before my order is printed?
Will I receive a proof before my order is printed?
Yes. Personalized invitations and stationery include a proof for approval before printing. Proofs are typically sent within 1 business day.
Can I make changes after placing my order?
Can I make changes after placing my order?
If your order has not yet entered production, we will do our best to accommodate changes. Contact us as soon as possible if updates are needed.
Can colors, wording, or fonts be changed?
Can colors, wording, or fonts be changed?
In most cases, yes. Many designs can be customized to better match your event. Contact us before ordering if you have a special request.
Do you offer digital files?
Do you offer digital files?
Invitations are available as digital files or printed sets. Available options are listed on each product page.
Can you create a custom design?
Can you create a custom design?
Yes. We are happy to discuss custom design requests whenever possible. Contact us with details about your event and ideas.
What if there is an error on my order?
What if there is an error on my order?
If we make a mistake on your order, we will gladly correct it. Please contact us within 7 days of receiving your order.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other payment methods available through Shopify checkout.
How can I contact you?
How can I contact you?
We do our best to respond to all inquiries within 1 business day and can be reached via email at partybeautifully@gmail.com.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship within the United States.
How long will it take to receive my order?
How long will it take to receive my order?
Production times vary by product. Estimated processing and shipping times are displayed on each product page.
What if I need invitations quickly?
What if I need invitations quickly?
Please contact us before ordering if you have a rush request. We will let you know if your timeline can be accommodated.
Returns
Are personalized items refundable?
Are personalized items refundable?
Because personalized products are custom-made specifically for you, they cannot be returned or refunded unless there is an error or defect in the order.
